How to Build an Audience on Social Media

Image showing a man in front of numerous business-related charts

Your potential customers spend hours daily on social media. But that’s not enough to guarantee they’ll notice your business. Let’s focus on actual steps to get their attention and turn it into real engagement. We’ll start with universal tactics that work across platforms, then get specific about Facebook and Instagram since that’s where most small businesses see results.

Pick Your Platform First

Understanding where your time is spent is the first step toward social media success. A neighborhood bakery selling pastries works well on Instagram. Meanwhile, a business consultant explaining complex concepts might get better engagement on Facebook.

The goal is to match your content type with the proper platform.

  • Instagram is best suited for businesses that can showcase their products or services through pictures or short videos. Think restaurants, retail stores, and personal services.
  • Facebook is perfect for businesses who wish to share longer updates, initiate community debates, or provide thorough information about their services.
Three phone screens showing an interface with images of lots of yellow flowers
Fireart Studio

Universal Growth Tactics That Actually Work

Certain techniques increase interaction regardless of the platform you choose. These tried and tested strategies assist you in making lasting connections without spreading yourself too thin.

Content Planning That Makes Sense

Stop posting randomly! Instead, develop a straightforward content plan centered on three sorts of content: informative, entertaining, and promotional. A fitness trainer, for example, might share workout tips (informative), behind-the-scenes gym moments (entertaining), and new class announcements (promotional).

Timing Your Posts

Social media engagement happens when your target audience is actually online. A decent starting point is to post between 9 a.m. and 3 p.m. on weekdays. However, your individual target audience may differ. Keep track of the times when your posts receive the most reactions and stick to them.

Creating Content That Connects

Your social media strategy needs content that stops people from scrolling. Here’s what works:

  1. Share solutions for common challenges within your industry
  2. Tell stories of customer success (with their consent)
  3. Provide short, practical suggestions based on your knowledge
  4. Show that genuine people are behind your business
Inita's website interface showing the Social content generator
Inita’s Website interface

Instagram Growth Specifics

Instagram values consistency above perfection. What do successful small businesses do differently?

Visual Content That Performs

Your feed should have a consistent look that viewers will recognize. But this doesn’t mean spending hours on editing. Simple approaches work:

  • Use similar filters on all photos
    Example: If you run a café, stick to bright, warm filters to make your food photos pop consistently

  • Stick to 2-3 main colors in your graphics
    Example: A spa might use soft greens and blues across all posts to create a calming, cohesive feel

  • Keep text on images minimal and readable
    Example: Instead of cramming your entire sale announcement on one image, simply write “Summer Sale – 40% Off” in large, clear font

Stories That Actually Matter

Stories work best for time-sensitive content like:

  • Limited time offers
    Example: “Next 3 hours: Book any massage service and get a free aromatherapy upgrade.”

  • Behind the scenes moments
    Example: Show your chef preparing tomorrow’s special or your team setting up for an event

  • Quick tips or how-tos
    Example: A hairstylist showing a 15-second tutorial on achieving the perfect messy bun

  • Customer testimonials
    Example: Share a screenshot of a great review with the customer’s permission, adding engaging stickers or GIFs

Facebook Engagement That Works

Facebook’s algorithm prioritizes meaningful interactions. Focus on:

Community Building

Start conversations that matter to your audience. A bookshop owner might ask followers about their current reads, whereas a restaurant might post a new recipe and ask for cooking tips.

Content Mix

Vary your post types between:

  • Native videos
    Example: A 2-minute tutorial showing how to style your boutique’s newest arrivals

  • Text posts with insights from your industry
    Example: A real estate agent sharing current market trends in their local area

  • Photos showing your work or products
    Example: A before/after transformation of a room by an interior designer

  • Links to valuable resources
    Example: A personal trainer sharing a detailed blog post about proper nutrition for beginners

Making It All Manageable

This might sound like a lot of work. That’s where AI social media marketing tools make a difference. Inita social media automation handles the heavy lifting:

  • Creates engaging posts based on your business type
  • Schedules content at optimal times
  • Maintains consistent branding across platforms
  • Tracks what works and suggests improvements
Image showing Inita's post generator interface to create a new post
Inita’s Editor Interface

Starting Right Now

Your social media marketing for small business efforts don’t need to consume all your time. Start with one platform, post consistently, and use tools that make the process simpler.

Inita offers a 7-day free trial to test its social media automation features. You’ll get AI-generated posts, scheduling tools, and analytics to track your growth. 

Create an account today and start growing your social media presence.

Founder and CEO at Inita

Being an IT guy and working with programs a lot, I believe in people communication as the key to building solid products, strong company culture and healthy teams. I like growing people and companies, removing blockers, and developing cost-effective and time-to-market solutions.